Any time you have a claim to report, it can be a stressful and traumatic time. Ginnie Schimelpfenig and Dawn Dubois are the liaisons between you, our insured, and the company you are insured with. Please call them with your claims reports. They will answer your questions and also to help you with your initial report. Our claims department is here on your behalf to assist you through the claims process and ensure you have a swift and fair claims settlement.

Here are some suggestions for you that may be helpful in the event of a claim.

• It's always best to take photos immediately after the incident with the following documentation:  Who, What, When, Where
• Property Claims:  Protect yourself first! After that, take the necessary measures to protect the insured property from further damage. Reasonable expenses incurred to protect and preserve the property after a covered loss are reimbursable (above your deductible. Emergency repairs should also be made to protect remaining property or prevent injury to people.
• Separate the damaged from the undamaged items. Make a list of the items damaged and include the item's age and value.
• All theft losses must be reported to the police as soon as possible.
• Liability Claims: Observe details at the scene of the accident and note what may have caused the accident (did hazardous conditions exist or did the injured party cause the accident). Get the following details: Date, time and location of the accident. Name, address and phone number of the injured party. Get names and addresses of any witnesses to the accident.
• Automobile claims: Do not discuss responsibility for the accident at the scene. Advise the other parties you will turn the claim in to your insurance agent for handling. Give them your insurance information. Accidents causing either bodily injury or property damage in excess of $500 must be reported to the Department of Motor Vehicles within 10 days by filing an SR-1 form that the attending police officer should provide.

If it is after hours and an emergency, please contact your insurance carrier directly to report your claim. Otherwise, please call the Snyder office to report your claim. We have listed their "800 number" claims service below. If there is a separate after hours number we have listed that as well.  Please have your policy number ready. After reporting your claim, you should expect to be contacted by the insurance company adjuster within 24 hours.

Print this form and keep it in your glove compartment to help you report a claim.

Auto Accident Report Form