Claim Information

Any time you have a claim to report it can be a stressful and traumatic time. Ginnie Schimelpfenig and Brooke Bowers are the liaisons between you, our insured, and the company you are insured with. Please call them with your claims reports or complete a claim report . They will answer your questions and also help you with your initial report. Our claims department is here on your behalf to assist you through the claims process and ensure you have a swift and fair claims settlement.
You can call your agent directly if you wish. You will find those phone numbers in the employee directory.

If you have recently had a claims experience with us, we invite you to complete the survey below. Please click on the button to start the survey.

Here are some suggestions that may be helpful in the event of a claim:

• It's always best to take photos immediately after the incident with the following documentation: Who, What, When Where
• Property Claims: Proect yourself first! After that, take the necessary measures to protect the insured property from further damage. Reasonagle epenses incurred to protect and preserve the property after a covered loss are reimbursable (above your deductible). Emergency repairs should also be made to proect remaining property or prevent injury to people.
• Separate the damaged from the undamaged items. Make a list of the items damaged and include the item's age and value.
• All theft losses must be reported to the police as soon as possible.
• Liability Claims: Observe details at the scene of the accident and note what may have caused the accident. Did hazardous conditions exist or did the injured party cause the accident. Get the following details; Date, time and location of the accident. Name, address and phone number of the injured party. Get names and addresses of any witnesses to the accident.
• Automobile Claims: Do not discuss responsibility for the accident at the scene. Advise the other parties you will turn the claim in to your insurance gent for handling. Give them your insurance information. Accidents causing either bodily injury or property damage in excess of $500 mut be reported to the Department of Motor Vehicles within 10 days by filing an SR-1 form that the attending police officer should provide.

If it is after hours and an emergency, please contact your insurance carrier directly to report your claim. We have listed their 800 number claims service below. If there is a separate after hours number we have listed that as well. Please have your policy number ready. After reporting your claim, you should expect to be contacted by the insurance company adjuster withing 24 hours.

AIG	Workers Compensation 1-877-802-5246  P & C 1-913-338-9200
Acuity	New Claims 1-800-242-7666
Allied Insurance	New 1-800-532-1212 Workers Compensation 1-877-562-3115 Glass Claim 1-800-981-9891
Auto Owners	New 1-888-685-9618
Badger Insurance	New Claims 1-800-837-7833
Central Insurance	New Claims 1-800-241-2541
Continental Western	New Claims 1-877-643-0219
General Casualty	New 1-800-892-1177
Grange Insurance	New Claims 1-800-445-3030  Glass (Call Safelite) 1-800-951-9734
Great American	New Claims 1-800-297-1971
The Hartford	New Claims 1-877-230-3084 Towing 1-800-RESCUE Glass 1-800-892-8484 if not repaired Glass (repaired) FAX info to 1-614-210-9502
Illinois Fair Plan	1-312-861-0385
Indiana Insurance
Kemper	New Claims 1-888-252-2799
Nationwide Ag	New 1-800-228-6700
One Beacon	New 1-877-248-4968
Philadelphia	New Claims 1-800-765-9749
Progressive	New Claims  1-800-274-4641
Sentry	New Claims 1-800-558-9257
Society	New Claims 1-888-576-2438
State Auto	New Claims 1-800-766-1853 Workers Compensation Fax 1-800-410-7317
Travelers	New Claims 1-800-787-2851
United Fire Group	New Claims 1-800-343-9131
West Bend Mutual	New Claims 1-800-236-5003 or 877-922-5246 Glass Claim 1-800-334-4665
Westfield Group	New Claim 1-309-693-7400 Glas Claim 1-800-810-3665
Zurich	New Claim 1-800-561-7812